You run the business. We make sure every customer who leaves a Google review hears back, kindly and honestly, like you wrote it yourself.
We are a small team based in Smyrna, Tennessee. Every new review on your Google Business Profile gets a reply that sounds like you. Unhappy reviews come to you first, so nothing goes up on a hard review until you say OK.
No contract. Cancel any time. You get a plain monthly report that shows exactly what we did.
"Hi, I am Rickey. I run a small business in Smyrna, and I started this because I know how easy it is to fall behind on reviews."
One simple price list. Billed through QuickBooks. No contract and no fee to leave on any plan. Replies to hard reviews post as soon as you OK them. Google Business Profile itself is free from Google; you pay us only for our work.
$49
Add a printed QR review card kit for $59, shipped.
Get the Tune UpOld 1 to 3 star reviews with no reply? We write a calm, honest reply to every one, and you OK each before it is posted.
Start the $249 or $499 monthly plan within 30 days and your Catch Up fee comes off your first month, up to that month's price. Not with Replies or the founding offer.
Start a Catch Up$990 a year
2 months free, same as $82.50 a month. Or $99 a month.
Replies within 48 hours
$2,490 a year
2 months free, same as $207.50 a month. Or $249 a month.
First 5 clients pay $99 a month for their first 3 monthly bills. 5 of 5 spots left.
Replies within 48 hours
$4,990 a year
2 months free, same as $415.83 a month. Or $499 a month.
Same day replies
Month to month on every plan. Cancel with one email.
Pay for 10 months up front and get 12 months of service. If you cancel early, we charge the months used at the monthly price and refund the rest.
Our first 5 clients get Replies + Posts for $99 a month for the first 3 monthly bills, then $249. Written into your agreement.
Full and Concierge replies go up the same day, and every plan replies within 48 hours. If any review waits longer than 48 hours in your first month, your first month is free. Replies to 1 to 3 star reviews waiting on your OK do not count against the clock.
Prices go up for new clients as we grow. Sign up now and you keep today's plan price for as long as you stay. The founding $99 still ends after 3 bills, as written.
Replies + Posts and Full come with a free printable QR card on day 1 and a printed card kit with a counter stand after your first full price month. Tune Up and Replies customers can add the printed kit for $59.
Two more ways we bring in work, sent from your own business email. No contract, cancel any time.
$249 a campaign
Or $149 a month to keep it going.
$149 to $199 a month
Your price in writing before we start.
Why it matters: only 7% of consumers don't expect a reply to their review.
$999 a month per location
Our most hands on service: same day replies 7 days a week, two posts a week with your photos, and a monthly report against your top 3 local competitors. Limited spots, by quote.
We price monthly plans per location, with a discount for groups: 5% off at 3 to 4 locations, 10% off at 5 to 7, and 15% off at 8 to 10. Send us a note and we will reply with a quote.
Ask for a quoteThat is the whole job. Before we start, you tell us the words you use, the words you never use, and how you like to sign off. If a reply ever feels off, tell us and we change it.
We write a calm, honest reply that invites the customer to reach out to you directly, and send it to you first. Nothing is posted on a 1 to 3 star review until you tap OK. We never argue with a customer.
No, and nobody honestly can. Real reviews from real customers stay up. We only report a review to Google when it clearly breaks Google's own rules, like a fake review or one about a different business. What we can do is make sure every reviewer hears back from you, which is what future customers read.
We work only on Google. Google allows business owners to add a manager with written permission, so that is where we post. We do not post on Facebook or Yelp for you.
Yes. For health practices, replies never confirm that someone was a patient and never mention a visit, treatment, date or bill. We thank the reviewer and invite them to call the office.
No. You stay the owner. We are added as a manager from our own Google account, never with your password. You can take our access away any time from your Google Business Profile settings, and if you ask, we help you do it within 7 business days.
No. It is a done for you service from a small team. You get replies posted, a monthly report, and a real person to email.
Reply to any of our emails and say cancel, or use the change or cancel page. We stop at the end of your current month and end our manager access within 7 business days. No contracts and no fees to leave.
Happy to. Email us and ask for a quick 15 minute call, and we will send a few times that work. Or start with a free audit of your Google reviews.